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How to get in touch with High Ponds Figuratively speaking

Regardless if you are settling their education loan very early or having difficulty and then make monthly premiums, here’s how to contact the business:

  • Log into your internet High Lakes membership to practically view and manage your figuratively speaking.
  • Telephone call (800) 236-4300 Monday by way of Monday off eight a beneficial.m. to help you 9 p.yards. Main Go out.
  • Complete a questionnaire into the High Lakes’ contact page so you can consult get in touch with through email.
  • Send faxes to (800) 375-5288.
  • Publish send so you can Great Lakes, P.O. Package 7860, Madison, WI 53707-7860.

Stick to most readily useful of Great Ponds figuratively speaking to store him or her for the good condition and you may cover oneself out-of charges, problems for your credit score, if you don’t education loan default otherwise salary garnishment.

Meaning & Types of High Ponds Student education loans

High Lakes College loans try a student loan servicer one contracts toward You.S. Department out-of Studies. Just like the good servicer, the organization is responsible for enabling individuals carry out billing and you may costs to have government student loans. Great Lakes College loans covers almost 18% of all government education loan membership.

Find out how the education loan account try assigned to Higher Lakes College loans and how to focus on the firm to cope with the loan payment.

What is Great Lakes Student education loans?

High Ponds Educational Financing Features depends inside the Madison, Wisconsin-an element of the High Ponds area-although it offers education loan maintenance across the country. It’s certainly one of half a dozen individual companies that deal into the You.S. Agencies away from Education to deal with the fresh recharging regarding government student loans.

High Ponds the most commonly-assigned education loan servicers. At the time of the past sydney, High Ponds was assigned 18% of new student loan regularity, the biggest portion of student loans.


Higher Lakes Student loans is a joint venture partner away from Nelnet Varied Choice, LLC. Nelnet individually covers 12% of government student loan levels.

How High River College loans Functions

When you have government student loans, you happen to be immediately assigned that loan servicer that will do your account and you will money.

Pursuing the Degree Service works with your school to procedure the education loan demand and you can fork out the income, your bank account was passed out to a loan servicer like High Lake Student education loans. You do not get to choose and this servicer you’re assigned.

Servicers need to contact your after these are typically assigned to manage your loan, normally adopting the basic fee of student loan disbursement. Which servicer will then be your own point out of contact for everyone things relating to your college loans, out of first charging towards the final percentage.

You will be able for the membership is moved to a the newest servicer. If that happens, the latest servicer must get in touch with you and let you know of one’s transform. You can always look at the latest servicer on your own Federal Student Help membership.

Very first, as you won’t need to repay your figuratively speaking while you’re when you look at the school, you may also just need to contact Great Lakes Student education loans if the have questions or should check your harmony. As soon as your fees several months kicks inside, Higher Lakes can provide:

  • Let when you are stressed paying off
  • Options to replace your fees bundle, together with so you can an income-determined payment package
  • Apps having student loan deferment otherwise forbearance-a couple a means to suspend otherwise lower your money briefly
  • Advice on whether or not federal education loan consolidation is right for you, and the ways to finish the techniques in case it is

Constantly unlock correspondence from your education loan servicer. It may include time-painful and sensitive advice, particularly alerts out of missed repayments if you don’t delinquency.

When there is any concern throughout the whether the interaction you gotten is legitimate, it is possible to glance at. Visit and you will log into their Government Student Aid membership to access your federal education loan info, including your servicers for each and every loan.



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